Complii has acquired The Escalator Company to strengthen its lifts and escalators division and expand technical maintenance capabilities across the built environment. For facilities management stakeholders, the acquisition reflects growing demand for integrated compliance and maintenance services as organisations seek more streamlined oversight of critical building assets.

Business Sale Report reported that the acquisition brings Rochester-based The Escalator Company into Complii’s buy-and-build strategy, expanding the group’s ability to deliver end-to-end lift and escalator compliance services. Founded in 2002, the Kent business specialises in escalator and travellator installation, maintenance, refurbishment and engineering support.

Complii said the company’s emphasis on refurbishment and upgrades rather than full replacement aligns with its own approach to practical and cost-effective compliance management. Following the acquisition, the group will provide a broader service portfolio spanning planned preventative maintenance, reactive repairs, installations, refurbishment programmes and spare parts supply.

The transaction follows Complii’s earlier acquisition of Classic Lifts in Scotland, which introduced lifts and escalators as a dedicated service line alongside existing water, air, fire and electrical compliance services. The expansion reflects wider facilities management trends towards integrated service delivery models capable of reducing supplier fragmentation and improving operational continuity across estates.

Sarah Dixon, chief executive of Complii, said The Escalator Company’s technical expertise, skilled workforce and customer-focused approach aligned strongly with the group’s operating model. Kelly Barber, managing director of The Escalator Company, said the deal would provide access to wider resources while maintaining the business’s long-standing focus on safety, quality and service delivery.

Compliance and maintenance services continue to drive merger and acquisition activity in facilities management as asset owners prioritise safety, regulatory oversight and lifecycle performance across increasingly complex property portfolios.

Explore the full details on Complii’s acquisition of The Escalator Company.