UK-based Serna FM is strengthening its market position by delivering integrated hard and soft facilities management services, reflecting increasing demand for unified operational solutions across commercial and industrial property portfolios.

Open PR reported that the company’s approach consolidates technical building maintenance and workplace services into a single delivery model, enabling organisations to streamline supplier management and improve service coordination.

The hard facilities management component includes mechanical and electrical systems, HVAC management, plumbing, fire safety systems and building fabric maintenance, ensuring that critical infrastructure remains compliant, operational and resilient.

Complementing this, Serna FM provides soft services such as cleaning, hygiene, waste management and grounds maintenance, supporting day-to-day workplace functionality and enhancing occupant experience across client environments.

A spokesperson for Serna FM said: “Our approach is about more than just maintaining buildings. We create environments where businesses can operate at their best.”

They added: “By combining hard and soft facilities management, we ensure every aspect of a workplace is aligned, efficient and professionally managed.”

The integrated model provides a single point of contact, improving accountability, reducing operational complexity and enabling faster response times, while supporting more consistent service delivery across sites.

Serna FM’s sector coverage includes commercial offices, healthcare, education and industrial facilities, with solutions tailored to meet specific regulatory and operational requirements within each environment.

The company emphasises compliance and proactive maintenance strategies aimed at reducing risk, extending asset lifecycles and maintaining performance standards across managed properties.

The expansion reflects broader industry trends towards bundled service offerings, as organisations seek cost efficiencies, improved governance and scalable facilities management solutions in increasingly complex operational landscapes.

Read the full release on Serna FM’s integrated facilities management model, including its combined hard and soft service offering and how it supports operational efficiency across UK sectors.